Promoting access to quality, safe, and relevant education for all persons affected by crisis

Job Posting with Norwegian Refugee Council (NRC)

External Evaluation of NRC Education Program in Jordan
Norwegian Refugee Council (NRC)
29 June 2017


NRC seeks expressions of interest from individuals or teams to evaluate its education programs in refugee camps in support of Syrian refugee children (Zaatari since early 2013 and Azraq since early 2015. )

  • Application Deadline: 29 June 2017
  • Assignment Timeframe: August to October 2017 
  • To learn more and/or to apply click here
  • The Terms of Reference is available here

The main purpose of the evaluation is to support learning and provide guidance for future programme direction. In addition, the evaluation should be an opportunity for NRC to be accountable to beneficiaries, partners and donors.  

Primary users of the evaluation are the NRC management team in Jordan as well as Education teams who will directly utilise the evaluation findings to adjust programme implementation, improve its quality and to guide the future direction of the programme.

Secondary users include the MERO regional office and NRC Education Staff in the region. Partners, donors, and other stakeholders. The findings and conclusions of the evaluation will be shared with these actors


From the start of NRC’s education intervention in Zaatari refugee camp in 2013, the programme focused on out of school children (OOSC) by providing access to expanded informal education in the form of an Accelerated Education Programme (ALP) to help out of school children transition into the formal school system. It also provided informal education for children who were unlikely to be able to transition back to formal school due to their age and the restrictions on registration in formal schools. In the camp context NRC informal education took place in dedicated learning centres where other services such as recreational activities, computer classes and psychosocial wellbeing activities are carried out as well as support for remedial education for children who would otherwise be pushed out. These activities were mainly carried out with UNICEF Jordan and other education actors. In 2016 NRC had to significantly change its strategy for education in camps in line with the MoE commitment in the Jordan Response plan 2017-2019. NRC now supports OOSC to register in formal or non-formal education provided by the formal schools and works to support children vulnerable to drop out and needing remedial support to remain in school. Since the beginning of the Education programme in camps, more than 11,964 Syrian school-aged refugee children have been supported by NRC in dedicated Learning Centres.


The evaluator/evaluation team will submit:

Inception report: Following the desk review and prior to beginning fieldwork, the evaluation team will produce an inception report subject to approval by the NRC Evaluation Steering Committee. This report will detail a draft work plan with a summary of the primary information needs, the methodology to be used, and a work plan/schedule for field visits and major deadlines. With respect to methodology, the evaluation team will provide a description of how data will be collected and a sampling framework, data sources, and drafts of suggested data collection tools such as questionnaires and interview guides. 
Once the report is finalised and accepted, the evaluation team must submit a request for any change in strategy or approach to the NRC Evaluation Steering Committee. Inception report is due in first draft by COB August 17th. Field work will start in September.

Draft report: A draft evaluation report will be submitted to the Evaluation Steering Committee, who will review the draft and provide feedback within two weeks of receipt of the draft report. The draft will be submitted by October 5th and feedback will be provided to researchers by COB October 12th.

Final report: The Final Evaluation Report will follow NRC’s standard template for evaluation reports. The final report should include a maximum two-page executive summary that summarizes the key lessons learned and should also include best practices case studies that can be shared with NRC’s technical and management staff. Submission is due October 19th to the Steering Committee and will be finalised and approved by steering committee by October 29th

Presentation of findings:

At the end of the field research, the evaluation team will present preliminary findings to validate and prioritise learning at the Jordan level. This will take place on September 28th. One Skype call for HO and other interested NRC staff who may benefit from the learning with the lead Evaluator.

All material collected in the undertaking of the evaluation process shall be lodged with the Chair of the NRC Evaluation Steering Committee prior to the termination of the contract.

All NRC evaluations are required to respond to two additional 'Evidence Case Study':

  1. NRC has a new strategic evaluation question for 2017: ‘How can we ensure that we do the right things (according to the needs and priorities of the targeted population)?’ 
  2. The second case study will focus on an after action review of the Better Learning Programme and will look at the impact the BLP has on access to learning and learning outcomes. 


NRC seeks expressions of interest from individuals or joint applications, ideally with the following skills/qualifications and expertise:

  • Sound and proven experience in conducting evaluations, particularly utilisation and learning focused evaluations 
  • Extensive experience of theories of change and how they can be used to carry out evaluations
  • Expertise in participatory qualitative data collection techniques
  • Background in delivery of education programmes

Additional, desirable knowledge, includes:

  • Understanding of refugee education programmes providing psychosocial well-being
  • Understanding of global and regional trends and initiatives on youth

Necessary Skills:

  • Fluency in written and spoken English is required
  • Prior experience in Middle East
  • Proven experience of managing evaluations of humanitarian projects in camp settings
  • Experience of designing qualitative data collection methods and of managing participatory and learning focused evaluations
  • Excellent team working and communication skills, flexibility and good organisation skills

Proposals should present a budget for the number of expected working days over the entire period.

The evaluation is scheduled to start August and fieldwork is projected in August and September depending on the availability of the evaluator / evaluation team; however, the draft evaluation report should be finalized by the 17th September with the final report due October 26th.

The evaluator/ evaluation team is expected to provide a suggested timeline and work plan for the evaluation based on these scheduling parameters and in keeping with the scope of the evaluation questions and criteria.

In event of serious problems or delays, the (lead) evaluator should inform the Steering Committee immediately. Any significant changes to review timetables shall be approved by the Steering Committee in advance.



Bids must include the following:

Proposal including, outline of evaluation framework and methods, including comments on the TOR, proposed timeframe and work plan (bids over 3 pages will be automatically excluded).
Proposed evaluation budget including an estimation of the expected working days over the entire period between September to December.Cover letter clearly summarizing experience as it pertains to this assignment and three professional references.
CVs and evidence of past evaluations for each team member

At least one example of an evaluation report most similar to that described in this TOR.



The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. 

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs