Promoting access to quality, safe, and relevant education for all persons affected by crisis

Job Posting with UNHCR

Connected Learning Consultant
Home-Based (preferably in Copenhagen)
24 August 2017


Duration: 11 September 2017 – 31 December 2017

The overall purpose and scope of the assignment is :

To support the implementation of the Connected Learning in Crisis Consortium workplan and to further develop UNHCR’s portfolio in Edtech and digital approaches in education.


Established in 1950, the Office of the United Nations High Commissioner for Refugees is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. In more than five decades, UNHCR has helped more than 50 million people restart their lives. Today, UNHCR continues to help and protect millions of refugees, returnees, internally displaced and stateless people globally.

Education is an integral part of protection for persons of concern to UNHCR, over 50% of whom are children. The Education Unit in UNHCR’s Division of International Protection (DIP) provides operational support, policy direction, and strategic guidance to field operations. The provision and expansion of access to higher education for refugees is among the protection priorities for the United Nations High Commissioner for Refugees (UNHCR). However only 1% of refugees have access to tertiary education compared to 34% worldwide.

UNHCR seeks to increase access to tertiary education institutions through so called ‘Connected Learning’ programmes. UNHCR uses the term “Connected Learning” (CL) to describe internationally accredited learning programmes that are assisted through the use of information technology within a blended learning approach with a face-to-face component, and that enable certifiable learning not bound by geographical limitations. To date, Connected Learning initiatives are providing access for refugees to accredited university courses in 9 countries.

In partnership with universities, organisations and donors, UNHCR also founded the “Connected Learning in Crisis Consortium” (CLCC) to promote and coordinate the scale up of programmes that utilize information technology while ensuring academic achievement through dedicated learner support. To date, these initiatives have provided accredited programmes for over 6,500 students.  


Overall Purpose and Scope of Assignment:

To support the implementation of the Connected Learning in Crisis Consortium workplan and to further develop UNHCR’s portfolio in Edtech and digital approaches in education.


To support UNHCR’s representation as the co-chair of the Connected Learning in Crisis Consortium;
To provide technical and programmatic support to UNHCR’s education/protection/programme staff in order to expand Connected Learning programming.

Specific areas of the consultancy will include:

  • Address technical, programmatic and protection issues related to research, project planning, implementation and reporting on all related programming;
  • Support countries in the development and expansion of Connected Learning Programmes in alignment with UNHCR’s policies and programming;
  • Advise and guide the development of Connected Learning in support of country level protection and solutions strategies promoting a programming for protection and solutions approach;
  • Outline parameters/guiding principles/design elements required for sustainable expansion of Connected Learning Partners to increase refugee access to higher education, particularly in relation to the Youth Education Programme;
  • Advise and guide country offices to respond to Ministry and partner requests for technical assistance to design and strengthen Connected Learning programmes for forcibly displaced communities;
  • Support UNHCR representation at relevant fora related to tertiary education and Connected Learning;
  • Support and monitor the work plan of the Consortium, expanding opportunities to expand partnership with academic institutions & other actors to broaden geographical coverage, and to include greater participation from universities and institutions in the global south;
  • Provide support and technical advice to UNHCR’s education/protection/programme staff, both globally and in countries where Connected Learning programmes are underway (predominantly Afghanistan, Jordan, Kenya, Lebanon, Malawi, Rwanda, Thailand), specifically:

1. Consistent and technically sound advice and recommendations on Connected Learning are given globally, including:

i)drafting guidelines that incorporate protective applications of technology within education;

ii)preparing an issue brief on Connected Learning;

iii)specialized training of staff with a focus on the MENA region;

2.Provide technical advice and support on Connected Learning programming, including how to ensure protective applications of technology within educational provision;

3. Advise field operations on new advances in Connected Learning, and on how to effectively plan, monitor and report on Connected Learning programme activities;

4. Document lessons learned from other UNHCR operations and governmental, UN and NGO responses elsewhere in the world and disseminate with global, regional and field colleagues ;

5.Foster inter-sectoral linkages with child protection, SGBV, gender, community based protection, comprehensive solutions and livelihoods, among others.

Monitoring and Progress Controls (report requirements, periodicity, format, deadlines):

Monthly update on the achievements of and recommendations for the Connected Learning in Crisis Consortium and on field progress;
Monthly update on development of programme, action and monitoring plan on open source access with Google and other partners.

A.                  Delivery Periodicity, as applicable: 

·         Monthly updates, full deliverables 31.12.2017

·         MENA training conducted by mid-November latest, in collaboration with Bureau

B.                   Work on the basis of time employed     -  YES


Essential Minimum Qualifications and Professional Experience Required:

Education (Level and area of required and/or preferred education):

  • University degree in Communication, Education or social sciences, Media Studies or a related field.

Job Experience:

  • At least 8 years of experience in progressively responsible functions in education (6 years with Advanced University degree), including field experience in education programming and coordination in humanitarian/development contexts.
  • Demonstrated Knowledge of Education Technology programming
  • Familiarity with Interagency Network for Emergency Education (INEE) standards and implementation
  • Experience supporting tertiary education programming for  forcibly displaced populations
  • Knowledge of refugee protection principles Good knowledge of the UN system, its operational procedures and exposure to provision of support services in an international organization
  • Experience working with Connected Learning actors


  • Excellent knowledge of English (written/oral/comprehension
  • Knowledge of French an asset


Key Competencies:

  • Training and coaching skills/facilitation of learning, and in particular of Human-Centred-Design
  • Excellent computer skills and knowledge of MS applications
  • Excellent drafting and writing skills in English


Interested applicants should submit the required documents listed below by e-mail to referring to Vacancy Number DIP/EDU/024/2017 – Connected Learning Consultant” in the subject of the email:

  1. Letter of motivation, addressing each of the personal requirements in the vacancy notice;
  2. Completed UN Personal History Form (P11) signed, including testimonials/degrees/certificates.
  3. The UN personal History Form is mandatory;